Problem Description: When attempting to open the BioMeridian software a user receives the error “Interbase Reported Problem #104”.

Why: This error is caused by a conflict with Interbase or Borland

Steps to Resolution: The first step to correct this problem is uninstalling Interbase or Borland to do this:

1.      Shut down interbase if it is running – see article (Turning Interbase on and off)

2.      Open My Computer – C Drive – Program Files

3.      Delete the folder Interbase

4.      Delete the folder Borland

5.      Empty the recycle bin

6.      Start the software installation

7.      Select – Expert Single Upgrade Options

8.      Select – Install Interbase and BDE only

9.      Complete the installation – restart the computer

If this does not correct the problem run through a full software uninstall

Additional Suggestions: Maintain a backup copy of your database and avoid installing third party applications on your computer.

Related Articles: Backup and Restore, Completely Uninstall BioMeridian Software